Terms and Conditions
If photoshooting and videoshooting require traveling, traveling charges will be applied. Riyadh and Eastern Province are exempted from traveling charges.
The agreed on downpayment is required to confirm the booking of the services.
The rights to use / license to use resulting videos or photos or any Marsala Studio delivered products belong to the client starting only at the time of the final payment being received by the service provider, Marsala Studio. All other rights of the photos and source files belong to Marsala Studio (Within The Frame Est.) as the owner and the producer of the art work.
For Portrait Photography, the delivery is 3-5 working days after the finish of taking. For other type of photography, the delivery is 7 working days after the finish of taking. Large and Customer based projects has its own delivery time, and the client can ask for fast-track delivery with extra cost.
Resulted Videos or Photos or any Marsala Studio delivered products can be used in our profile or any owned platforms including social media platform to showcase our work.
Personal information will not be shared with any third party from our side.
Personal photos will not be shared at any means without a clear written permission from the client. This covers the portrait done for personal reasons, and excludes commercial photos intended to be used commercially or publicly published.
Refund and Cancelation Policy
Personal portraits can be cancelled 48 hours before the booked date and time without any fees involved.
The downpayment is not refundable. If the job is cancelled, all the achieved works will be calculated and subtracted from the total amount. The balance will be given as credit for the client to use in 3 months time. The credit will expire after 3 months from the credit issuing date.
If the job is delivered, the closing payment is due at the time of the Invoice delivery to the client. Some invoices have special terms of payments which have the priority to apply on payments time and date.